- How do I use RadiantEyes™?

1. Charge the Device
Ensure RadiantEyes is fully charged before first use. The green indicator light signals it’s ready. Avoid using the device while charging.

2. Prepare Your Skin
Thoroughly cleanse your face. Apply a conductive gel or water-based serum to the under-eye area for optimal light and microcurrent absorption. More serum enhances microcurrent conduction.

3. Power On
Press and hold the power button for one second to activate the device.

4. Select Mode:
Use the mode button to choose your preferred setting:
• Mode 1: Red Light Therapy (RLT) with Continuous Output (1kHz) – steady indicator light.
• Mode 2: RLT with Gradient Output (60Hz to 1kHz) – flashing indicator light.

5. Adjust Intensity:
Toggle between three levels of microcurrent intensity:
• Low Intensity (12mA): Ideal for sensitive skin or beginners.
• Medium Intensity (15mA): Reduces wrinkles and puffiness effectively.
• High Intensity (18mA): Provides deep treatment for firming and rejuvenating the under-eye area.

6. Treatment Application
Gently place the device over the under-eye area for complete coverage. Consistent daily use is recommended for the best results.

7. Power Off
Press and hold the power button for one second to turn off the device.

- How long until I see results?

Users typically notice reduced dark circles and puffiness within two weeks. Continued regular use enhances these effects, diminishing wrinkles and fine lines.
For tracking progress, take before and after photos.

- How often should I use RadiantEyes™?

Use RadiantEyes™ for 10 minutes daily. An initial 8-week course is recommended, followed by maintenance as required. Avoid overuse by following the recommended instructions.

- Can I use it with other skincare products?

Yes, RadiantEyes™ can be used with other skincare products. Cleanse your face and apply serums or creams before use. Post-treatment use can also enhance product absorption and effectiveness.

- Is RadiantEyes™ suitable for all skin types?

Yes, RadiantEyes™ is suitable for all skin types, including sensitive skin. It is a gentle, non-invasive treatment that avoids heat, lasers, and abrasive exfoliants.

Shipping and Delivery Policy

We offer shipping to most countries globally. While we strive to deliver within the estimated time frames, we cannot guarantee or be held responsible for deliveries outside these estimates. As we use third-party shipping companies, we cannot accept liability for any costs incurred due to delayed deliveries. Orders typically ship within 1-2 days of being placed. The exact shipping time will be shown at checkout, as it varies based on region and order weight. Shipping costs are determined by the delivery address and the weight of the order. For expedited delivery, you can opt for an upgrade at an additional cost. Please note that unforeseen circumstances such as customs delays and holiday seasons may affect delivery times. We are not liable for any delays caused by customs, natural events, courier errors, strikes, or any additional costs incurred. Refunds will not be issued for these situations. If the courier fails to deliver and the tracking number shows the order as incomplete, we will resolve this by reshipping the order.

IMPORTANT:

We are not responsible for undeliverable packages due to missing, incomplete, or incorrect address information. No refunds will be issued for packages returned to the sender. Please ensure the correct shipping information is provided at checkout. If you notice an error, contact us immediately at info@pristinebeautyandhealth.com. We cannot provide a full refund but can resend the package for a $15 shipping fee.